Het is tegenwoordig erg belangrijk dat je ook online klaar staat voor je klanten. Interactie op social media, een goede website en bereikbaar zijn voor...
Wanneer je aan Customer Relationship Management (CRM) gaat doen is het belangrijk om de juiste software te hebben voor de doelstellingen voor jouw bedrijf. Vandaar...
Een gelijke merkbeleving over verschillende kanalen heen, het lijkt de regel te worden. Ook omnichannel is echter voortdurend in ontwikkeling. Welke ontwikkelingen ons de komende...
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